1 thought on “Can I return the gold jewelry of Chow Tai Fook if I don't like it?”
James
It can be refunded gold jewelry can generally be returned within seven days. However, for gold jewelry purchased in physical stores, it is better to ask the teller in person how long it can be returned and replaced, and indicate on the sales slip that it can be returned and replaced within a few days. Gold jewelry can be returned within seven days without affecting the secondary sales. Because the gold jewelry purchased is not customized, consumers can return it within seven days from the date of receiving the commodity
what to know about returning and exchanging gold I. time limit for returning and exchanging goods
goods can be returned within 7 days and exchanged within 15 days from the date of actual receipt of goods 2. Reasons for return and replacement
1. The quality of the goods is poor, 2. It is not applicable for 7 days and there is no reason for return and replacement 3. Precious metals, jewelry and their inlaid products are not in conformity with the grade indicated on the invoice or jewelry label 4. For jewelry (except diamonds, 18 karat gold and silver) with a price lower than or equal to 2000 yuan, the packaging of the commodity and the commodity itself shall be kept as it was when it was sold and the accessories shall be complete, which will not affect the secondary sales. You can apply for return and replacement III. return and exchange process
1. First, confirm that the damage is not caused by human factors 2. High grade jewelry is attached with the appraisal certificate issued by the national gemstone appraisal center. If you have any questions about this, please go to the appraisal institution that issued the certificate for re inspection 3. Return the accessories, instructions, invoices, shopping vouchers, packaging, commodities and bundled gifts to our company for return and replacement procedures 4. If customers have doubts about the quality of goods during use, please provide a written appraisal, and we will deal with it according to the national laws and regulations IV. precautions
1. Missing accessories cannot be replaced 2. If color change, spots, pollution, breakage, deformation, cracking, looseness, stone falling, scratches, etc. are caused by carelessness when wearing accessories, they will not be returned or replaced 3. Gold products will not be returned or replaced 4. According to relevant national laws and regulations, jewelry products are special commodities. If you have quality problems within 3 months from the date of receipt of the goods (subject to the invoice date), please go to the local quality supervision department - jewelry and jade quality inspection center for testing. If the test report confirms that it is a quality problem, please contact our company (or the merchant) to handle the return and replacement 5. Once the anti-counterfeiting code of the commodity with anti-counterfeiting code is scratched, it will not be returned or replaced the operator shall return the commodity price paid by the consumer within seven days from the date of receiving the returned commodity. The freight of returned goods shall be borne by the consumer; If the business operator and the consumer agree otherwise, the agreement shall prevail notes on purchasing gold: when purchasing gold jewelry, try to choose a brand store with good commercial reputation, and check the product quality certificate. After purchasing, be sure to keep the shopping voucher. If there is any problem, call the customer for consultation and complaint as soon as possible
generally speaking, within 7 days of purchasing gold jewelry, if you find that the jewelry has quality problems, you can exchange it. For example, when encountering some "trade rules, shop rules" and other overlord clauses, consumers should actively seek ways to protect their rights, and they can complain to the consumer association or the industrial and commercial bureau.
It can be refunded
gold jewelry can generally be returned within seven days. However, for gold jewelry purchased in physical stores, it is better to ask the teller in person how long it can be returned and replaced, and indicate on the sales slip that it can be returned and replaced within a few days. Gold jewelry can be returned within seven days without affecting the secondary sales. Because the gold jewelry purchased is not customized, consumers can return it within seven days from the date of receiving the commodity
what to know about returning and exchanging gold
I. time limit for returning and exchanging goods
goods can be returned within 7 days and exchanged within 15 days from the date of actual receipt of goods
2. Reasons for return and replacement
1. The quality of the goods is poor,
2. It is not applicable for 7 days and there is no reason for return and replacement
3. Precious metals, jewelry and their inlaid products are not in conformity with the grade indicated on the invoice or jewelry label
4. For jewelry (except diamonds, 18 karat gold and silver) with a price lower than or equal to 2000 yuan, the packaging of the commodity and the commodity itself shall be kept as it was when it was sold and the accessories shall be complete, which will not affect the secondary sales. You can apply for return and replacement
III. return and exchange process
1. First, confirm that the damage is not caused by human factors
2. High grade jewelry is attached with the appraisal certificate issued by the national gemstone appraisal center. If you have any questions about this, please go to the appraisal institution that issued the certificate for re inspection
3. Return the accessories, instructions, invoices, shopping vouchers, packaging, commodities and bundled gifts to our company for return and replacement procedures
4. If customers have doubts about the quality of goods during use, please provide a written appraisal, and we will deal with it according to the national laws and regulations
IV. precautions
1. Missing accessories cannot be replaced
2. If color change, spots, pollution, breakage, deformation, cracking, looseness, stone falling, scratches, etc. are caused by carelessness when wearing accessories, they will not be returned or replaced
3. Gold products will not be returned or replaced
4. According to relevant national laws and regulations, jewelry products are special commodities. If you have quality problems within 3 months from the date of receipt of the goods (subject to the invoice date), please go to the local quality supervision department - jewelry and jade quality inspection center for testing. If the test report confirms that it is a quality problem, please contact our company (or the merchant) to handle the return and replacement
5. Once the anti-counterfeiting code of the commodity with anti-counterfeiting code is scratched, it will not be returned or replaced
the operator shall return the commodity price paid by the consumer within seven days from the date of receiving the returned commodity. The freight of returned goods shall be borne by the consumer; If the business operator and the consumer agree otherwise, the agreement shall prevail
notes on purchasing gold:
when purchasing gold jewelry, try to choose a brand store with good commercial reputation, and check the product quality certificate. After purchasing, be sure to keep the shopping voucher. If there is any problem, call the customer for consultation and complaint as soon as possible
generally speaking, within 7 days of purchasing gold jewelry, if you find that the jewelry has quality problems, you can exchange it. For example, when encountering some "trade rules, shop rules" and other overlord clauses, consumers should actively seek ways to protect their rights, and they can complain to the consumer association or the industrial and commercial bureau.